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Some of the best hospitals in Indonesia, such as RS Premier Jatinegara and Siloam Hospitals Denpasar, can be found in the larger urban areas of the country. Rural Indonesia is not as likely to have recommended options for expats who are used to different standards of healthcare.
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Are you an expat moving to Indonesia or visiting on a trip? In case of any medical emergencies, you will want to know where all the best hospitals are for expats in Indonesia. This article from Pacific Prime will give you a comprehensive guide to all your options.
In this article, we will explain the quality of healthcare in Indonesia for expats and share how expats can access medical care. We will also share lists of the best hospitals and private health insurance plans for Indonesia. Keep reading to learn more!
If you’d like to read more about being an expat in Indonesia, check out our article on Living Abroad In Indonesia For Expats And Digital Nomads.
Indonesia Hospitals for Expats and Foreigners
Indonesia offers both public and private hospitals for expats and residents. Most hospitals can be found in larger city areas such as Jakarta, Surabaya, and Bali. Rural areas of Indonesia have limited access to medical care, with hospitals that are understaffed and with outdated equipment.
What is the Quality of Indonesia Hospitals?
The quality of Indonesian hospitals varies greatly across locations and the public and private sectors, with the best quality medical care being offered in private hospitals located in large cities. Hospitals or clinics in rural areas have lower quality care than expats may be used to.
Major cities in Indonesia that are popular with tourists and expats are more likely to offer healthcare facilities accredited by the Joint Commission International (JCI), which endorses high-quality hospitals, and offers care that is more similar to the standards expats are used to.
Private hospitals in large cities like Jakarta are also more likely to offer English-speaking staff and have shorter waiting times than public hospitals.
The Top 4 Hospitals in Indonesia for Expats
The best four hospitals in Indonesia for expats are listed below:
RS Premier Jatinegara
Website: https://www.rspremierjatinegara.com/
Phone: +62 21 1500908
Address: Jl. Jatinegara Timur No.85-87, RT.2/RW.2, Bali Mester, Kecamatan Jatinegara, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13310, Indonesia
Voted the Best Hospital of the Year in Indonesia for three years in a row from 2021 to 2023, Premier Jatinegara Hospital offers a wide variety of specialist services and 24-hour emergency services.
Premier Jatinegara Hospital is a part of the RS Premiers Hospitals group, one of the world’s biggest private hospital groups. They have more than 200 hospitals and facilities across Asia, Australia, and Europe.
Regional General Hospital Dr. Soetomo
Website: https://rsudrsoetomo.jatimprov.go.id/
Phone: +62 31 5501078
Address: Jl. Prof. DR. Moestopo No.6-8, Airlangga, Kec. Gubeng, Surabaya, Jawa Timur 60286, Indonesia
One of the largest hospitals in Indonesia, Dr. Soetomo General Academic Hospital offers emergency and specialized care to expats and residents in Surabaya. They have been JCI accredited since 2018.
RS Premier Surabaya
Website: https://www.rspremiersurabaya.com/
Phone: +62 31 5993211
Address: Jl. Nginden Intan Barat No.Blok B, Nginden Jangkungan, Kec. Sukolilo, Surabaya, Jawa Timur 60118, Indonesia
A part of the same private hospital group as RS Premier Jatinegara, RS Premier Surabaya brings quality privatized care to Surabaya. They offer emergency and specialized services and are JCI accredited.
Siloam Hospitals Denpasar
Website: https://www.siloamhospitals.com/
Phone: +62 361 779900
Address: Jl. Sunset Road No.818, Kuta, Kec. Kuta, Kabupaten Badung, Bali 80361, Indonesia
With over 250 specialties offered in their hospital, Siloam Hospitals Denpasar is JCI accredited and offers their patients a clean facility with updated equipment and technology. Located in the popular tourist destination of Bali, they cater to both local and international patients.
How to Access Indonesia Hospitals as an Expat
Expats can access both public and private hospitals in Indonesia but will need to pay out-of-pocket for medical services. This is because foreigners are not provided with Indonesia’s national medical insurance, Jaminan Kesehatan Nasional (JKN).
To see a specialist, you will usually need a referral from a general Indonesian doctor first. Because expats are expected to pay for their medical care themselves, having an international health insurance plan can save you from high medical bills.
Top Health Insurance Plans for Expats in Indonesia
The top health insurance plans for expats in Indonesia are provided by leading international health insurance providers Cigna, AXA, and Bupa Global. Each of these providers offers comprehensive and unique health insurance policies to fit every budget and lifestyle.
We will share brief overviews of these insurers and their plans below.
1. Cigna Global
Cigna offers expats in Indonesia their Close Care, Silver, Gold, and Platinum plans. Cigna is one of the largest international health insurance providers, with a broad global network of 1.65 million hospitals, doctors, and clinics.
Cigna’s health insurance plans offer comprehensive coverage for inpatient and outpatient services and more. The core benefits shared by these plans are:
- Inpatient and day patient coverage
- Full cancer care
- Newborn care coverage
- Private hospital rooms
- Hospital stays and treatments
2. AXA
AXA provides expats in Indonesia its health insurance plans in five coverage tiers: Foundation, Standard, Comprehensive, Prestige, and Prestige Plus. Each of these plans includes comprehensive inpatient coverage.
Annual limits range across the five plans from USD $160,000 to $8,000,000. Exact coverage benefits will vary from plan to plan. The core benefits included in all five plans are:
- Inpatient Hospital Charges and Surgeries
- Emergency Care
- Medical Evacuation and Repatriation
- Wide Range of Cancer Treatments
- Ambulance Transport
- CT, PET, and MRI Scans
3. Bupa Global
Bupa Global offers international health insurance coverage for expats in Indonesia with its four plans: Major Medical, Select, Premier, and Elite. Their most affordable plan provides an annual benefit limit of USD $1,260,000.
Their plans and coverage details may vary by region, so ask your insurance broker for more information. Below we have compiled a short list of the coverage benefits offered by Bupa Global:
- Inpatient & Outpatient Coverage
- Emergency Evacuation and Repatriation
- Dental Coverage
- Maternity Coverage
- Coverage for Annual Health Checks
- Vaccination Coverage
Top Health Insurance Plans for US Citizens Living in Indonesia
The top health insurance plans for US Citizens living in Indonesia are offered by GeoBlue, a leading international insurance provider. GeoBlue offers many attractive benefits for expats across the world, but especially for US Citizens.
GeoBlue
GeoBlue offers expats health insurance coverage through their plans Xplorer Premier and Xplorer Essential. The Xplorer Premier plan comes with United States coverage, while Xplorer Essential can have US coverage added at a fee.
GeoBlue plans are especially popular with US citizens due to the Xplorer Premier’s built-in US coverage, which can protect them when they visit back home.
These plans come with benefits like:
- Inpatient and Outpatient Coverage
- Emergency Evacuation and Repatriation
- Dental Coverage (With a 3-month Waiting Period)
- Maternity Coverage (With a 12-month Waiting Period)
- Coverage for Annual Health Checks
- Vaccination Coverage
Other Recommended Indonesia Hospitals for Expats:
If you’re interested in learning more about other recommended Indonesian hospitals, check out our lists below, organized by location:
The Best Hospitals for Expats in Jakarta:
RS Grha Kedoya
Website: https://www.emc.id/en/hospitals/rs-grha-kedoya
Phone: +62 21 29910999
Address: Jl. Panjang No.26, RT.15/RW.7, Kedoya Utara, Kec. Kb. Jeruk, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11520, Indonesia
Siloam Hospitals Kebon Jeruk
Website: https://www.siloamhospitals.com/
Phone: +62 21 25677888
Address: Jl. Perjuangan No.Kav.8, Kb. Jeruk, Kec. Kb. Jeruk, Jakarta, Daerah Khusus Ibukota Jakarta 11530, Indonesia
RSPI – Pondok Indah
Website: https://www.rspondokindah.co.id/id
Phone: +62 21 7657525
Address: Jalan Metro Duta Kav. UE, Pd. Pinang, Kec. Kby. Lama, Daerah Khusus Ibukota Jakarta 12310, Indonesia
RSUP Persahabatan
Website: https://rspersahabatan.co.id/
Phone: +62 21 4891708
Address: Jl. Persahabatan Raya No.1, RT.16/RW.13, Rawamangun, Kec. Pulo Gadung, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13230, Indonesia
MRCCC Siloam Hospitals Semanggi
Website: https://www.siloamhospitals.com/
Phone: +62 21 29962888
Address: Jl. Garnisun 1 No.2-3 5, RT.5/RW.4, Karet Semanggi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12930, Indonesia
RSIA Brawijaya Antasari
Website: https://brawijayahospital.com/
Phone: +62 21 7211337
Address: Jl. Taman Brawijaya No.1, RT.3/RW.3, Cipete Utara, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12150, Indonesia
The Best Hospitals for Expats in Surabaya:
Siloam Hospitals Surabaya
Website: https://www.siloamhospitals.com/
Phone: +62 31 99206900
Address: Jl. Raya Gubeng No.70, Gubeng, Kec. Gubeng, Surabaya, Jawa Timur 60281, Indonesia
National Hospital Surabaya
Website: https://national-hospital.com/id
Phone: +62 31 2975777
Address: Jl. Boulevard Famili Sel. No.Kav. 1, Babatan, Kec. Wiyung, Surabaya, Jawa Timur 60227, Indonesia
The Best Hospitals for Expats in Bali:
Bali International Medical Centre (BIMC)
Website: https://bimcbali.com/bimc-ubud-medical-centre
Phone: +62 361 2091030
Address: Jl. Raya Sanggingan No.21, Kedewatan, Kecamatan Ubud, Kabupaten Gianyar, Bali 80561, Indonesia
Kasih Ibu General Hospital Denpasar
Website: https://kih.co.id/
Phone: +62 361 3003030
Address: Jl. Teuku Umar No.120, Dauh Puri Kauh, Kec. Denpasar Bar., Kota Denpasar, Bali 80114, Indonesia
BaliMed Hospital
Website: https://balimedhospital.co.id/
Phone: +62 811-1484-748
Address: Jl. Mahendradatta No.57 X, Padangsambian, Kec. Denpasar Bar., Kota Denpasar, Bali 80119, Indonesia
BIMC Hospital
Website: https://bimcbali.com/bimc-hospital-kuta
Phone: +62 361 761263
Address: Jl. Bypass Ngurah Rai No.100X, Kuta, Kec. Kuta, Kabupaten Badung, Bali 80361, Indonesia
BIMC Hospital Nusa Dua
Website: https://bimcbali.com/bimc-siloam-nusa-dua
Phone: +62 361 3000911
Address: Kawasan ITDC Blok D, Jl. Nusa Dua, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80363, Indonesia
Surya Husadha Hospital
Website: https://suryahusadha.com/
Phone: +62 361 233787
Address: Jl. Pulau Serangan No.7, Dauh Puri Klod, Kec. Denpasar Bar., Kota Denpasar, Bali 80114, Indonesia
Frequently Asked Questions:
Is it expensive for foreigners to go to a hospital in Indonesia?
Hospital visits in Indonesia are much less expensive than in other Western countries like the US or Canada, especially when visiting a public hospital. If you choose a private hospital, you may still face a fairly expensive bill depending on the procedure you have done.
Which hospital in Jakarta is the best choice for expats?
The RS Premier Jatinegara hospital is considered one of the best choices of hospitals in Jakarta for expats and visitors. It has won Best Hospital of the Year for Indonesia in past awards, and is JCI (Joint Commission International) accredited.
Conclusion:
Expats can expect to receive quality medical care from hospitals in larger cities in Indonesia. Private healthcare facilities are more likely to offer a standard of care that foreigners are used to than public hospitals and clinics.
If you’re ready to begin your search for private health insurance for your time in Indonesia, Pacific Prime can help. As an insurance broker, we are not tied to one specific insurer like an agent. This means we can offer you free and unbiased advice as we help you compare insurance plans.
You can contact us online, or call us toll-free at 1-800-868-1451. If you’d like to compare quotes from multiple insurance providers, use our free quote tool!
Check out the best hospitals in Greece and in Columbia as well.
Serena earned her Bachelor’s Degree in Psychology from the University of British Columbia, Canada. As such, she is an avid advocate of mental health and is fascinated by all things psychology (especially if it’s cognitive psychology!).
Her previous work experience includes teaching toddlers to read, writing for a travel/wellness online magazine, and then a business news blog. These combined experiences give her the skills and insights she needs to explain complex ideas in a succinct way. Being the daughter of an immigrant and a traveler herself, she is passionate about educating expats and digital nomads on travel and international health insurance.
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